Terms of service

OVERVIEW
Welcome to NUVY! The terms “we,” “our,” and “us” refer to NUVY. NUVY operates this store and website—including all related information, content, features, tools, products, and services—to provide you, as a customer, with a personalized shopping experience (the “Services”). NUVY is a Shopify-powered store, which enables us to provide the Services.

The Terms of Use below, along with all related policies (the “Terms of Service” or “Terms”), describe your rights and responsibilities when using the Services.

Please read these Terms of Service carefully, as they contain important information about your legal rights and cover areas such as disclaimers and liability limitations.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with these Terms of Service or the Privacy Policy, you must not use or access our Services.

SECTION 1 – ACCESS AND ACCOUNT
By accepting these Terms of Service, you represent that you are at least the age of majority in your state or province of residence and authorize any minor in your care to use the Services on devices that you own, purchase, or manage.
To use the Services—including browsing our online store or purchasing any products or services we offer—you may be required to provide certain information, such as your email address (contact@nuvyparis.com), billing, payment, and shipping details. You represent and warrant that all information you provide in our stores is accurate, current, and complete, and that you have the legal right to provide such information.
You are solely responsible for maintaining the confidentiality of your account credentials and for all activities under your account. You may not transfer, sell, assign, or otherwise grant access to your account to anyone else.

SECTION 2 – OUR PRODUCTS
We strive to present our products and services accurately in our online stores. However, please note that product colors or appearance may vary depending on your device, its settings, and its configuration.
We do not guarantee that the appearance or quality of the products or services you purchase will meet your expectations or match the descriptions or depictions in our online stores.
All product descriptions are subject to change at any time, without notice, at our sole discretion. We reserve the right to discontinue any product at any time and may limit quantities of any product we offer to any person, geographic region, or jurisdiction, at our sole discretion.

SECTION 3 – ORDERS
When you place an order, you are making an offer to purchase. NUVY reserves the right to accept or refuse your order for any reason at its sole discretion. Your order is not accepted until NUVY confirms acceptance. We must receive and process your payment before accepting the order.
Please review your order carefully before submitting, as NUVY may not be able to accommodate cancellation requests after acceptance. If we do not accept, modify, or cancel your order, we will attempt to notify you by contacting the email address (contact@nuvyparis.com), billing address, and/or phone number provided at the time of order.
Purchases may only be returned or exchanged in accordance with our Refund Policy [LINK].
You represent and warrant that your purchases are for personal or domestic use only and not for commercial resale or export.

SECTION 4 – PRICING AND BILLING
Prices, discounts, and promotions may change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and shown in your order confirmation email. Unless otherwise stated, displayed prices do not include taxes, shipping and handling fees, customs duties, or import charges.
Prices in our online stores may differ from prices in physical stores or third‑party online stores. We may offer promotions that affect pricing and are governed by separate terms. In case of conflict, promotion-specific terms prevail.
You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases. You agree to update your account promptly, including email address, credit card numbers, and expiration dates, so we can complete your transactions and contact you if needed.
You represent and warrant that (i) your credit card information is truthful, correct, and complete; (ii) you are duly authorized to use the credit card; (iii) charges will be honored by your card issuer; and (iv) you will pay all charges at displayed prices, including shipping and handling fees and applicable taxes.

SECTION 5 – SHIPPING AND DELIVERY
We are not responsible for shipping or delivery delays. All shipping timeframes are estimates and not guaranteed. We are not liable for delays caused by carriers, customs, or events beyond our control. Title and risk pass to you once we transfer products to the carrier.

SECTION 6 – INTELLECTUAL PROPERTY
The Services—including but not limited to trademarks, trade names, text, displays, images, graphics, product reviews, videos, audio, and layout—are owned by NUVY, its affiliates, or licensors and are protected by U.S. and international patent, copyright, and other intellectual property laws.
These Terms grant you a limited right to use the Services for personal, non‑commercial purposes only. You may not reproduce, distribute, modify, create derivative works, publicly display, perform, republish, upload, store, or transmit any material from the Services without our prior written consent. Except as expressly stated, nothing in these Terms grants you any license under NUVY’s, Shopify’s, or any third party’s intellectual property rights. Unauthorized use of the Services may violate federal, national, or international laws. All rights not expressly granted are reserved by NUVY.
NUVY’s names, logos, product and service names, designs, and slogans are trademarks of NUVY or its affiliates or licensors. You may not use them without our prior written consent. Shopify’s names, logos, product and service names, designs, and slogans are trademarks of Shopify. All other trademarks belong to their respective owners.

SECTION 7 – OPTIONAL TOOLS
You may have access to third-party customer tools through the Services that we do not monitor or control. You acknowledge and agree that access is provided “as is” and “as available,” without any warranties or approval from us. We disclaim all liability arising from your use of any optional third-party tools.
Your use of such tools is entirely at your own risk and subject to the tool provider’s terms.
We may in the future include new Services features, tools, and resources, which will be governed by these Terms.

SECTION 8 – THIRD-PARTY LINKS
The Services may include links to third-party websites or resources. We are not responsible for evaluating or monitoring their content or accuracy. You access such links at your own risk.
We are not responsible for any loss or damage caused by your interaction with third-party websites or resources. You should review and understand their terms and policies. Complaints or issues must be directed to the relevant third party.

SECTION 9 – RELATIONSHIP WITH SHOPIFY
NUVY is powered by Shopify, which enables our Services. However, sales and purchases are made directly with NUVY. By using the Services, you acknowledge that Shopify is not responsible for any aspect of sales between you and NUVY, including any damages or losses from purchased products or services. You hereby release Shopify and its affiliates from any claims or liability related to your transactions with NUVY.

SECTION 10 – PRIVACY POLICY
All personal information collected through the Services is subject to our Privacy Policy [LINK], and some information may also be covered by Shopify’s Privacy Policy. By using the Services, you acknowledge that you have read these policies.
Because the Services are hosted by Shopify, Shopify collects and processes personal information about your access and use of the Services to provide and improve them. Information you submit is shared with Shopify and third parties in other countries. See our Privacy Policy [LINK] for details.

SECTION 11 – FEEDBACK
If you submit or transmit feedback, reviews, suggestions, proposals, or other content (collectively, “Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display that Feedback for any purpose, including commercial uses, to provide, evaluate, improve, and promote the Services.
You represent that (i) you own or have rights to the Feedback; (ii) you disclosed any compensation received; and (iii) your Feedback complies with these Terms. We have no obligation (1) to keep Feedback confidential; (2) to pay compensation; or (3) to reply.
We may, but are not obligated to, monitor, modify, or remove Feedback that we deem, in our sole discretion, unlawful, offensive, defamatory, obscene, or otherwise objectionable, or that infringe others’ rights.
You agree that your Feedback will not violate any third-party rights or contain illegal, defamatory, abusive, obscene content or malware. You are solely responsible for your Feedback. We are not liable for any Feedback you or others submit.

SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS
The Services may contain typographical errors, inaccuracies, or omissions regarding product descriptions, pricing, promotions, shipping, and availability. We reserve the right to correct such mistakes and update or cancel orders without prior notice—even after your order has been submitted.

SECTION 13 – PROHIBITED USES
You may only use the Services for lawful purposes. You may not use the Services to:

  • (a) engage in illegal or harmful activities;

  • (b) violate laws, regulations, or orders;

  • (c) infringe intellectual property rights;

  • (d) harass, abuse, defame, or threaten;

  • (e) spread false or misleading information;

  • (f) transmit content that violates these Terms;

  • (g) send unsolicited advertising (“spam”);

  • (h) impersonate others; or

  • (i) interfere with others’ use of the Services or expose NUVY, Shopify, or their users to liability.
    Additionally, you agree not to:

  • (a) transmit viruses or malware;

  • (b) copy, sell, resell, or exploit the Services;

  • (c) collect personal data of others;

  • (d) send spam, phishing or scraping; or

  • (e) bypass security features.
    We reserve the right to suspend or terminate your account without notice for violating these Terms.

SECTION 14 – TERMINATION
We may terminate this agreement or your access to the Services, in whole or part, at any time and without notice, and you remain responsible for all amounts due up to termination.
Sections that survive termination include: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by nature should survive.

SECTION 15 – DISCLAIMER OF WARRANTIES
Information on or through the Services is for general informational purposes only. We do not guarantee accuracy, completeness, or usefulness. Reliance is at your own risk. We disclaim liability for any reliance by you or others.
EXCEPT AS EXPRESSLY PROVIDED BY NUVY, ALL SERVICES AND PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITH NO WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, including implied warranties of merchantability, fitness for a particular purpose, durability, title, or non-infringement. We do not guarantee uninterrupted, timely, secure, or error-free use. Some jurisdictions do not allow disclaimers of implied warranties, so some or all of this may not apply to you.

SECTION 16 – LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL NUVY, OUR PARTNERS, DIRECTORS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, LICENSEES, OR SHOPIFY AND ITS AFFILIATES, BE LIABLE FOR ANY INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL OR CONSEQUENTIAL DAMAGES, OR LOST PROFITS, REVENUE, SAVINGS, DATA, OR COST OF PROCUREMENT ARISING FROM YOUR USE OF THE SERVICES OR PRODUCTS—EVEN IF WE WERE ADVISED OF SUCH DAMAGES.

SECTION 17 – INDEMNIFICATION
You agree to indemnify, defend, and hold harmless NUVY, Shopify, and their affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from and against any losses, liabilities, or expenses (including reasonable attorneys’ fees) arising from:
(1) your violation of these Terms or related documents;
(2) your violation of any law or third-party rights; or
(3) your access to or use of the Services.
We will notify you of any claim and may control its defense and settlement at your expense. You must cooperate in defense and settlement.

SECTION 18 – SEVERABILITY
If any provision is found to be invalid, illegal, or unenforceable, it will be enforced to the fullest extent permitted and the rest of the Terms will remain in full effect.

SECTION 19 – WAIVER; ENTIRE AGREEMENT
Our failure to enforce any right or provision does not constitute a waiver of such right.
These Terms and any policies posted here constitute the entire agreement between you and us regarding the Services, superseding all prior agreements or communications. Any ambiguities in these Terms will not be construed against the drafter.

SECTION 20 – ASSIGNMENT
You may not assign or transfer these Terms or any rights or obligations without our written consent; any unauthorized assignment is void. We may assign or transfer these Terms and our rights or obligations at any time without notice or consent.

SECTION 21 – GOVERNING LAW
These Terms and any separate agreements for Services are governed by the federal and state or territorial courts in the jurisdiction where NUVY is headquartered. You and NUVY submit to the venue and personal jurisdiction of such courts.

SECTION 22 – HEADINGS
Headings are for convenience only and have no legal effect or bearing.

SECTION 23 – CHANGES TO THE TERMS OF SERVICE
You may review the latest Terms of Service at any time on this page.
We reserve the right to update, modify, or replace any part of these Terms by posting changes on our website. It is your responsibility to review periodically. We will notify you of significant changes as required by law. Continued use of the Services after changes are posted constitutes acceptance.

SECTION 24 – CONTACT INFORMATION
Any questions about these Terms should be sent to: contact@nuvyparis.com

Our contact details:
NUVY Paris
contact@nuvyparis.com
[INSERT COMPANY ADDRESS]
[INSERT COMPANY PHONE NUMBER]
[INSERT COMPANY REGISTRATION NUMBER]
[INSERT COMPANY VAT NUMBER]